Case Studies
Population
Municipality
Solution

Wayne County, NC, Drives Trust and Transparency Goals with Integrated Solutions and Services from CivicPlus®
Agenda & Meeting Management
Codification & Supplementation
Community Engagement
Municipal Websites
County
Population: 117,286

Fayetteville, AR, Feels the Benefits of an Integrated, Civic Experience Platform from CivicPlus®
311 CRM
Agenda & Meeting Management
Civic Experience Platform
Codification & Supplementation
Municipal Websites
City
Population: 95,230
Nevada County, CA Uses the Monsido Web Governance Tool to Enforce Best Practice Policies
Website Accessibiity
County
Population: 103,487

County Sheriff’s Department Uses Social Media Archiving Software to Respond to Viral Social Media Incident
Social Media Archiving
County
Population: 130,696

Sandy City, UT Communications Team Wins Best of State Award
311 CRM
Civic Experience Platform
Codification & Supplementation
Mass Notification System
Municipal Websites
Process Automation & Digital Services
City
Population: 96,137

West Valley City, UT Maintains Citizen Communication with CivicEngage
Municipal Websites
City
Population: 136,574

Topeka, KS Successfully Integrates SeeClickFix 311 CRM, CityWorks, ArcGIS to Enhance Resident Engagement and Data Aggregation
311 CRM
City
Population: 126,397

The City of Portsmouth, VA, Tackles Website Accessibility Head-On
Municipal Websites
City
Population: 95,252

Syracuse, New York Advances as New York’s Flagship Smart City®
311 CRM
City
Population: 142,553