311 CRM Case Studies

Population

Municipality

Solution

Palm trees being blown by strong winds

St. Petersburg Plans for Active Hurricane Season; Taps Residents and 311 CRM Tool for Help

311 CRM

City

Population: 261,338

Newark, NJ Launches Citizen Engagement Platform Newark Connect

311 CRM

City

Population: 282,090

Kitsap County workers repairing a storm water issue

Kitsap County, WA Slashes Spill Response Times

311 CRM

County

Population: 271,473

Workers Ahead sign on a road with road repair workers in the background

King County Parks, WA: Resident-Staff Collaboration with SeeClickFix

311 CRM

County

Population: 2,253,000

Group of hands holding a picture of a water drop

Corona, CA: Conserves 4.4 Billion Gallons of Water with SeeClickFix

311 CRM

City

Population: 166,972

Garbage collector in a yellow vest loading a garbage can

Anne Arundel County, MD: 89% Increase in Citizen Engagement

311 CRM

County

Population: 579,234

Phone showing a map of Gilbert

Gilbert, AZ Turns Potholes Into Praise with SeeClickFix 311 CRM Software

311 CRM

City

Population: 243,254

Canvas of the City of Detroit

Detroit, MI Fixes 97% of Citizen Requests with SeeClickFix

311 CRM

City

Population: 674,841